If you have any questions or need assistance, please contact our customer service team.
We can help with:
Order inquiries
Shipping updates
Product questions
Size and color information
Return and refund requests
Payment or checkout questions
After-sales support
Customer Service Email: help@xmsy-aftersales.info
Website: https://semiack.com
Customer Service Hours:
Monday to Friday, 9:00 AM – 6:00 PM
Estimated Response Time:
We usually respond within 1–2 business days.
When contacting us, please include your order number and the email address used at checkout so we can assist you more quickly.
For return or refund requests, please contact us before sending any item back. Returns sent without prior approval may not be accepted.
Please do not return items to the sender address on the package. The correct return instructions will be provided by our customer service team after your return request is approved.